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Evidence Guide: MSS405043 - Implement improvement systems in an organisation

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSS405043 - Implement improvement systems in an organisation

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare for improvement systems implementation or adjustment

  1. Determine scope of improvement systems
  2. Identify key performance indicators (KPIs) for inclusion in improvement systems
  3. Prepare operating instructions and other documentation needed for continuous and breakthrough improvement systems
  4. Ensure improvement documentation addresses compliance with health, safety and environment (HSE) and other regulatory requirements
  5. Identify and brief implementation team
  6. Prioritise areas of operation or processes requiring early action
  7. Prepare communication strategy for employees and other stakeholders
  8. Arrange for provision of infrastructure and other support for improvement systems
  9. Facilitate support for improvement systems with relevant managers and obtain any required authorisations
Determine scope of improvement systems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify key performance indicators (KPIs) for inclusion in improvement systems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare operating instructions and other documentation needed for continuous and breakthrough improvement systems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure improvement documentation addresses compliance with health, safety and environment (HSE) and other regulatory requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and brief implementation team

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prioritise areas of operation or processes requiring early action

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare communication strategy for employees and other stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrange for provision of infrastructure and other support for improvement systems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate support for improvement systems with relevant managers and obtain any required authorisations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement or adjust improvement systems

  1. Arrange for initial or refresher training in continuous improvement (kaizen) and related competitive systems and practices for employees
  2. Facilitate the development of operating protocols for continuous improvement at the team level
  3. Establish decision-making mechanism for system-level continuous improvement
  4. Invite suggestions for breakthrough improvements and facilitate development of suggestions
  5. Establish mechanism for prioritising breakthrough improvements
  6. Establish breakthrough teams and implement priority breakthrough events
  7. Resolve points of disagreement and/or uncertainty over improvement systems implementation through consultation and, where required, by reference to procedures or other relevant authority
Arrange for initial or refresher training in continuous improvement (kaizen) and related competitive systems and practices for employees

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate the development of operating protocols for continuous improvement at the team level

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish decision-making mechanism for system-level continuous improvement

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Invite suggestions for breakthrough improvements and facilitate development of suggestions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish mechanism for prioritising breakthrough improvements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish breakthrough teams and implement priority breakthrough events

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Resolve points of disagreement and/or uncertainty over improvement systems implementation through consultation and, where required, by reference to procedures or other relevant authority

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor implementation or adjustment of improvement systems

  1. Consult stakeholders on processes and perceived success of early implementation of continuous and breakthrough improvement events
  2. Analyse processes and operations to quantify variations in KPIs over early period of implementation of improvement systems
  3. Identify and solve ongoing performance issues
  4. Negotiate any differences between problems and proposed solutions
  5. Facilitate development of plans and obtain agreements to implement further improvements
  6. Coordinate and oversee implementation of further improvements
  7. Measure changes and calculate benefits
  8. Complete all relevant documentation
  9. Communicate achievements to stakeholders
Consult stakeholders on processes and perceived success of early implementation of continuous and breakthrough improvement events

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse processes and operations to quantify variations in KPIs over early period of implementation of improvement systems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and solve ongoing performance issues

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Negotiate any differences between problems and proposed solutions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate development of plans and obtain agreements to implement further improvements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Coordinate and oversee implementation of further improvements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Measure changes and calculate benefits

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete all relevant documentation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate achievements to stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Institutionalise continuous improvement

  1. Arrange for regular reviews of improvement systems
  2. Integrate improvement system reports with other reporting processes, including visual management systems
  3. Arrange for regular reporting of improvement system results to customers and other critical stakeholders
Arrange for regular reviews of improvement systems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Integrate improvement system reports with other reporting processes, including visual management systems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrange for regular reporting of improvement system results to customers and other critical stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge